What We Collect and Why
When you open an account with eb33, we collect the information you provide during registration — your name, contact details, and the payment method you choose to fund your account. If you deposit via bKash, Nagad, or Rocket, we record the transaction reference and amount to
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reconcile your wallet balance and process withdrawals back to the same method. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access. We do not sell your personal data to third
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parties. Data is shared only with payment processors like bKash, Nagad, and Rocket to complete your transactions, and with fraud-prevention services that help protect your account. We retain your account data for as long as your account is active and for the period required under applicable
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law after closure. You may request a copy of your data or ask us to delete it by contacting our support team. Availability of our services depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.